Who we are

Our website address is: https://yummyvibez.com.

At Yummy Vibez, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or engage with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

• Name: To personalize your shopping experience and manage your account.
• Contact Information: Such as email address, phone number, and shipping address for order processing, customer support, and communication.
• Payment Information: Credit card details and other payment data are collected to process your purchases securely.

b. Non-Personal Information

• Browser and Device Information: Including your IP address, browser type, and device identifiers to optimize our website’s performance.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent, and actions taken.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Order Fulfillment

• Processing Transactions: To process your purchases, send order confirmations, and handle returns or exchanges.
• Shipping: To ensure your orders are delivered accurately and on time.

b. Customer Support

• Communication: To respond to your inquiries, provide updates on your orders, and send you information about our products and promotions.
• Feedback: To gather your feedback and improve our products and services.

c. Marketing and Promotions

• Personalized Offers: To send you tailored offers, discounts, and promotions based on your shopping history and preferences.
• Email Newsletters: To keep you informed about new products, special offers, and events.

d. Website Improvement

• Analytics: To analyze website traffic, user behavior, and preferences to enhance our website’s functionality and user experience.
• Security: To detect and prevent fraud, unauthorized access, and other security issues.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers to operate our business effectively:

a. Service Providers

• Payment Processors: To securely process your payments.
• Shipping Companies: To deliver your orders.
• Email Service Providers: To send you marketing communications and order confirmations.

b. Legal Compliance

• Law Enforcement: To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
• Fraud Prevention: To protect against fraudulent or illegal activities.

4. Data Security

We implement a variety of security measures to protect your personal information:

• Encryption: Sensitive data, such as payment information, is encrypted using SSL (Secure Socket Layer) technology.
• Access Controls: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
• Data Storage: We store your information on secure servers and take reasonable steps to protect it from unauthorized access or disclosure.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information:

a. Access and Update

• Account Information: You can access and update your account information at any time by logging into your account on our website.
• Communication Preferences: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

b. Data Deletion

• Account Deactivation: If you wish to deactivate your account or delete your personal information, please contact us at hello@yummyvibez.com. We will process your request in accordance with applicable laws.

c. Cookies and Tracking Technologies

• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Yummy Vibez does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Yummy Vibez Pet Store
16192 Coastal Highway, Lewes, DE 19958
[hello@yummyvibez.com
[800-555-2165